Assessments

We make use of assessment tools and systems where required and we have developed our own targeted interview techniques and questions to increase reliability and effectiveness of the selection process.

As many of our clients have had disappointments in the basic skills of new entrants to the business, we have also developed a unique tool called S.A.N.E. (Skills Assessment for new employees) for assessing entry-level staff with particular focus on English Literacy, Basic Mathematics, Computer skills and general office competence.  

CV reviews

Many of our clients find that candidates submit CVs that are not an accurate picture of their competence and it takes time and a great deal of effort to sift through these to find the truth. We are able to screen and review CVs submitted by candidates to identify anomalies, do meaningful references and verify the accuracy of the information to save our clients money and a great deal of heartache.

Teams driving performance (TDP)

When employees have a greater say and role in the day-to-day performance of their teams and work outputs, their sense of ownership and commitment is far greater. Many organisations are moving to team based structures to achieve greater efficiency and streamline decision making.
We have developed an intervention for establishing effective team structures and systems within organisations. It is called “TDP – Teams driving performance”.
To create teams of employees in defined work areas that work together to achieve defined goals and performance targets with a minimum of supervision. These teams share responsibility for many of the traditional “management” roles including performance management, work scheduling, training, measurement and control, quality, reporting, leave scheduling, problem solving, safety, procurement, stock and even budget control.

Working with leadership and teams within your organisation, we will help define the work teams, develop the measures, train your staff and implement the processes to increase productivity and performance.

Labour relations

The world of work has become increasingly more difficult to manage as employees’ values change and the culture of entitlement becomes more pervasive. Many employees no longer feel a sense of loyalty to their employers and these factors result in difficulty in motivating staff to acceptable levels of performance and behaviour.
We always strive to create an environment in which people can perform, enjoy their work and grow their own careers. To this end we work with management to establish policies, processes and systems to facilitate this but where individuals fail or refuse to comply we are experienced in guiding management to deal with them effectively.
We have many years of experience in wage negotiations and dispute resolution as well as disciplinary and grievance hearings.

Employment contracts

The South African Labour Law dispensation has made it necessary to protect employers through efficient employment contracts and terms and conditions of employment. The absence of properly defined contracts may result in limitations on the rights of an employer to apply appropriate remuneration and incentive terms, discipline or dismiss staff, limit or recover costs and ensure staff compliance with your expectations, standards and work performance requirements.

We have developed and implemented employment contracts for various levels of management and staff and for different industries and operations.

Policy & Procedure development and implementation

Create a full set of policies and procedures to cover all aspects of your business from conditions of service, financial, procurement or operations procedures, to various governance processes and controls. These become vital in audits and CCMA proceedings.

Remuneration and incentive systems

It is vital to structure your remuneration systems to achieve the goals you are aiming at. The way incentives and rewards are structured may have a great impact on the response and behaviour of staff. The way these are defined in employment contracts and policies may have unexpected consequences. We have assisted many organisations to redefine their systems to achieve the desired results.